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Platform Client / Account Manager

The Platform Client / Account Manager will be responsible for developing and managing relationships with strategic partners to drive business growth and create synergies within the crypto industry. The ideal candidate will have a strong background in partnership management, exceptional communication skills, and a deep understanding of the crypto space. This is a full-time remote-first position with event participation and office days on demand.

Responsibilities:

Develop and nurture relationships with existing and future clients, acting as their trusted advisor and main point of contact. You will be the Client's first point of contact also after the signing
Take responsibility over the due diligence process and conduct business reviews during registration and regularly after that, address concerns, and identify areas for improvement
Understand clients' business objectives, challenges, and requirements to provide tailored solutions and maximize value
Collaborate with cross-functional teams to ensure successful onboarding and implementation of our products and services
Stay updated on industry trends, market conditions, and competitors to provide strategic insights to clients
Resolve customer issues and escalations in a timely and effective manner, ensuring high levels of customer satisfaction
Collaborate with legal and compliance teams to ensure partnership agreements and contracts are executed effectively

Qualifications:

Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred)
5+ years of experience in partnership/account management or business development, preferably in a crypto or blockchain launchpad
Deep understanding of the crypto ecosystem, including knowledge of digital assets, decentralized finance (DeFi), and blockchain technology
Proven track record of successfully developing and managing client accounts with measurable outcomes
Strong negotiation and communication skills, with the ability to influence and build rapport with stakeholders at all levels
Analytical mindset with the ability to leverage data to drive decision-making and optimize partnerships
Self-motivated and results-oriented, with the ability to work independently and manage multiple projects simultaneously
Experience in the crypto or blockchain industry preferred

Additional Information:

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Help make web3 safe, secure, and scalable

If you fit the description get in contact right away and let´s get things going!